Our retail operations are spread across three different furniture retailers which all exclusively offer 100% solid hardwood products directly to the public - Oak Furniture Land, The Online Furniture Shop and OFL Home. Predominantly based in the South-West of the UK these websites benefit enormously from our integrated operations which handle the design, sourcing, manufacture, dispatch and delivery process from start to finish. Whilst principally being an online retailer, we also currently trade through nine showrooms nationwide throughout the UK which allow our customers to experience first-hand the quality of the products that we sell and we expect to open several more in the near future.
At JB Global we believe in offering the best service possible from start to finish so in 2008 we set up our own in-house delivery network so that we could control the whole process right from manufacture all the way to delivery to our customers door step. This enabled us to further reduce our costs by cutting out expensive 3rd party carriers whilst also improving the efficiency of our delivery process significantly.
Our efficient delivery fleet allows our retail companies to deliver 95% of all orders in-house using our logistics company which enables all customers to be contacted prior to delivery to agree a mutually convenient date and timeslot for delivery for our customers' maximum convenience. We are also able through this service to offer a 2-man delivery on every order handled internally which includes taking the furniture to the room of choice - yet another valuable selling point for our retail businesses. Currently our delivery network completes over 2500 orders every single week.